Right of Withdrawal


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the date of contract.

In order to exercise your right of withdrawal, you must contact us (innoratio AG, Gotthardstrasse 20, CH-8800 Thalwil, Switzerland; Telephone +41 43 377 96 31; Telefax +41 43 377 96 32; info@innoratio.com) with a clear statement (such as by a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form which is however not mandatory.

In order to maintain the revocation period, you may simply send a message on your execution of withdrawal right before the expiration of the revocation period.


After revocation

If you withdraw from this contract, we will repay you all the payments received by us from you, including delivery costs (with the exception of additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), at the latest within fourteen days from the date on which we receive your notification about revocation of the contract with us. For this repayment, we will use the same method of payment that you used in the original transaction, unless explicitly agreed otherwise; you will not be charged fees for such repayment.

If you had requested that the services be commenced during the withdrawal period, then you must pay us an appropriate amount which corresponds to the proportion of services completed till the date on which you notify us about the revocation of this contract in relation to the to the total amount planned in the service contract.




Sample revocation form

If you want to revoke the contract, please fill in this form and send it back.



innoratio AG
Gotthardstrasse 20
CH-8800 Thalwil
E-Mail info@innoratio.ch
Telefax 0043 43 377 96 32


I/We (*) hereby revoke the contract concluded by me/us for execution of the following service (*)



Ordered at (*)/received on (*)



Name of the client(s)



Address of the client (s)



Signature of the client (s) (only when contacting by post)